Sales Area Manager - #7534329

SALES AREA MANAGER - TRAVEL RETAIL AMERICAS Location: Panamá, Panamá City Reports to: Travel Retail Director Contract: Full-time and permanent position YOUR ROLE @CHANEL As one of our Sales Area Manager for the Travel Retail Americas region, you will provide leadership and coordination of sales and marketing strategies, planning and operation implementation, in addition to financial and back office responsibilities WHAT IMPACT YOU CAN CREATE AT CHANEL

• Commercial

• Ensure net sales and wholesales are in line with expectation
• Verify client orders, sales rotation and stock levels
• Present alternatives sales strategies to reach sales goal in case of unexpected trend occurs
• Commercial conditions negotiation with all clients (margin, rebates, returns, among others)
• Allocation and prime space negotiation for the brand
• Review and approve all Advertising, Promotions and Demonstration (APD) expenses, including those invested locally
• Obtain pre-pack order on new products and campaigns from distributors/clients and large retailers
• Sell-out follow up
• Approve and/or close points of sales to fit image requirements

• Financial

• Responsible for P&L (including profitability) by client for the designated area as per overall objectives / strategy of the Brand
• Accountable for customer contribution targets of assigned area
• Sales & APD forecasts
• Allocate adequate PLV material to obtain visible promotion and successful sales, while respecting budgetary guidelines and constraints

• Marketing / Media / Training

• Responsible for the implementation of the Marketing Plan within the area through close collaboration with respective Departments
• Build up and implement media plan
• Coordinate media and production schedules with the respective department
• Build up sales promotional plan as agreed with retailers, Distributor and VP
• Monitor Make-Up Artist visits, training and other promotional events as needed
• Provide training assistance whenever necessary
• Work closely with Merchandising Team to ensure on time installation of counters and other promotional areas

• Leadership

• Manage and motivate a back office team (Sales Executives) as well as the field team (Brand Managers, BA’s, Supervisors, among others).
• Recruit, evaluate and promote sales personnel, including assistant and merchandisers, in conjunction with VP
• Supervise Sales Executives / Assistants to ensure orders are processed and shipped on-time
• Responsible for the recruiting and hiring of Brand Managers and local sales personnel in conjunction with distributor/client
• Responsible for trip reports, follow-up reports and POS project

YOU ARE ENERGIZED BY

• Closing deals and achieving sales goals can be highly motivating.
• The freedom to make decisions and implement strategies that drive sales.
• Making a tangible impact on the success of the company and the lives of customers
• Building a strong team, mentoring team members, and celebrating collective successes
• Experimenting with different sales strategies, technologies, or methodologies

WHAT YOU WILL BRING TO THE ROLE

• 5+ years of experience in management, developing markets, and negotiating with different clients at a regional level, preferably in the luxury and/or beauty industry.
• Must be fluent both in English and Spanish
• At least a Bachelor's Degree in Industrial Engineering, Administration, Marketing, or any other related field.
• Strategic thinker: Analytical and systemic, challenge the status quo, communicate the vision to inspire and engage.
• Relationships-focused: Collaborative, partnering and influencing skills.
• Ability to develop and empower people: Listening and empathy, feedback and coaching skills, performance management, delegation.
• Able to understand and synthesize business and market intelligence.
• Problem solving and dispute resolution skills.
• Technology savvy and digital trend awareness.
• Also, demonstrable skills in organization, communication, teamwork, prioritization of tasks, results-oriented, people management, and advanced MS Office Suite.

WHAT YOU WOULD GAIN FROM THIS EXPERIENCE

• A deep understanding of the sales cycle, from prospecting to closing, and develop proficiency in negotiating deals, handling objections, and managing sales pipelines.
• Articulate ideas, influence decision-makers, and deliver compelling presentations, improving their overall communication abilities.
• Building relationships with key contacts, professionals, clients, and colleagues, expanding your professional network.
• Analyze sales data, identify trends, and assess the effectiveness of sales strategies, enhancing their skills in performance measurement and analysis.

WHAT YOU WILL LEARN / WHAT CHANEL CAN OFFER YOU

• Developing skills in building rapport, understanding customer needs, and effectively communicating value propositions.
• How to analyze market trends, identify growth opportunities, set realistic goals, and develop action plans to achieve them.
• How to motivate, coach, and develop their team members to maximize performance and achieve collective goals. This involves providing feedback, setting expectations, and fostering a positive team culture.
• Allocate resources effectively, optimize ROI, and make data-driven decisions to drive profitability.
• Develop strong interpersonal skills for building relationships with internal stakeholders and collaborating across departments.

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.