Regional Quality Manager LAM - #7467361

Purpose of the role

The Regional Quality Manager plays a pivotal role in ensuring the adherence to quality standards, driving continuous improvement initiatives, and fostering strong customer relationships within their designated region. This position demands a seasoned professional with established networking capabilities, a customer-centric approach, and a good understanding of quality management principles.

Key Responsibilities:

• Quality Assurance: Implement and maintain processes and procedures across region to ensure compliance with industry standards and regulations.
• Continuous Improvement: Lead efforts by identifying enhancement areas, analyzing data, and optimizing processes to increase efficiency.
• Networking and Collaboration: Utilize existing networks and establish connections within the region to exchange best practices, stay updated on trends, and foster collaboration.
• Customer Focus: Develop strong relationships with regional customers, understanding their needs, addressing concerns, and ensuring satisfaction.
• Training and Development: Offer guidance to team members on quality standards, procedures, and best practices through training and mentorship.
• Performance Monitoring: Monitor key performance indicators related to quality and provide regular reports to senior management on initiatives.
• Compliance Management: Ensure adherence to regulatory requirements through regular audits, inspections, and assessments.
• Risk Management: Identify risks related to quality management and develop strategies to minimize their impact on operations and satisfaction.
• Cross-Functional Collaboration: Collaborate with other departments to align quality objectives with business goals and drive synergies.
• Leadership and Team Management: Provide strong leadership, fostering excellence, accountability, and continuous improvement within the regional quality team.
  
  

We are looking for:

• Networking: Proficient in building and maintaining networks, fostering trust with stakeholders to advance quality goals.
• Customer Focus: Proven in prioritizing customer needs, ensuring satisfaction through effective communication and problem-solving.
• Conflict Resolution: Efficiently resolves conflicts, maintains focus on quality objectives and customer requirements.
• Effective Communication: Clear articulation of quality issues, requirements, and recommendations to stakeholders.
• Analytical Thinking: Evaluates data, identifies trends, and makes informed decisions to improve quality processes.
• Project Management: Plans, executes, and monitors quality projects aligning with organizational goals.
• Adaptability: Adapts to changing priorities while upholding quality standards and customer satisfaction.
• Leadership: Leads cross-functional teams to achieve quality goals amidst competing priorities.
• Problem-Solving: Identifies root causes, develops innovative solutions, and implements corrective actions.
• Ethical Conduct: Upholds ethical standards, fostering a culture of trust and accountability in the organization.
  
  

Accountable for:

• Execute the CofE Quality Management strategies
• Regional QMS compliance
• CAPA management, including external or customer audits
• Delivery of quality related training
• Communicating known risks of poor governance or ineffective quality controls related to quality to respective leadership teams
• Representing the region as the face of quality
• ISO certification maintenance
  
  

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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